Course Demo Video
ITIL Service Strategy (SS) is an intermediate level qualification and is one of five ITIL Service Lifecycle modules covering management and the control of activities and techniques documented in the ITIL Service Strategy publication. On completion, qualified ITIL SS individuals will be able to demonstrate an understanding of the risks and success factors to develop and progress strategy within an organization or programme. With this course, you'll receive 6 months access from the date of purchase as well as a FREE exam voucher to use whenever you are ready to sit the exam!
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Mycareercube courses includes
- Expert Instructor-Led Training
We use only the industry's finest instructors in the IT industry.Learn from our instructor and interact live at your desired place via virtual learning programs scheduled to run at specific times.
Online Exam Mockup Test
Mycareercube prepares you for live exam by attemping the online mocks. We test you in different ways; first, our learning tool, gives you feedback as to why an answer is correct or incorrect. Next, you’ll receive the questions presented in a randomized, timed format very similar to the live exam. Every time you take the exam, new questions appear. At the end of the test you will be shown, in percentage, what areas of the curriculum you are strong on as well as what areas you’re weak on.
- Navigation and Controls
We provide self-paced training programs are designed in a modular fashion to allow you the flexibility to work with expert level instruction anytime. All courses are arranged in defined sections with navigation controls allowing you to control the pace of your training. Decide when you want to learn at your own pace. 24 x 7. Audio-Video Courses for self-paced evaluation based learning.
The objectives of this ITIL Intermediate Service Strategy course are to fully understand the customer business objectives and priorities and the role that IT services play in enabling these objectives to be met.
Key topics that are covered in the course include; service value definition, business-case development, service assets, market analysis, and service provider types.
Our course has been fully accredited by EXIN, who are licensed by AXELOS as an Examination Institute for IT Service Management.
Part 1: An Introduction to Service Strategy
Part 2: Service Strategy Principles
Part 3: Service Strategy Processes
Part 4: Governance
Part 5: Organizing for Service Strategy
Part 6: Technology Considerations
Part 7: Implementing Service Strategy
Part 8: Challenges, Critical Success Factors and Risks
Part 9: Exam Preparation